Privacy Policy (the Website) is owned and operated by MOBIWEB LIMITED (MobiWeb). The following Privacy Policy shall apply to the Website users on or after 5 April 2018, and from the date of first visit. This Privacy Policy informs you about your rights, what information we collect, how we use, process and protect your personal information. Additionally, our Data Processing Agreement describes the terms, rights and obligations in detail. In the case of a contradiction between this Privacy Policy and the Data Processing Agreement, the Data Processing Agreement will always prevail.


MobiWeb is a Data Controller of your information. We determine the purposes for which and the manner in which any of your personal data are, or are to be, processed.

This Privacy Policy describes how we handle your personal information for our services on the website. One of our main priorities is the privacy of our visitors and users.


With your consent, we may collect and store the following personal information:

  • email address, physical contact information, billing information, such as VAT number, company registration number;
  • other information from your interaction with our sites, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
  • information from other companies, such as demographic and location data;


Our primary purpose in collecting and processing personal information is to provide you with a safe, smooth, efficient, and customised experience. You agree that we may use your personal information to:

  • provide a functional website experience to you;
  • register you as a user;
  • provide the services and customer support you request;
  • troubleshoot problems;
  • prevent potentially prohibited or illegal activities, and enforce our Terms of Use and Service Agreement;
  • customise, measure and improve our services and content;
  • inform you about our services and those of our corporate family, targeted marketing, service updates, and promotional offers based on your communication preferences;

MobiWeb will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.


MobiWeb will communicate with you through electronic forms for as long as it is necessary for the purposes to provide the services and customer support you request.


MobiWeb services are deployed in infrastructure data centers that are Geo-redundant. We provide a 99.50% quaranteed uptime SLA. Our platform is hosted in ISO 27001 certified data centers with fall-back systems ready to take over, continuous data backup and restore functionality.


It is our top priority to constantly provide a strong level of security to the data that our customers entrust us with. MobiWeb is commited to providing to all customers with strong data protection. We constantly update our infrastructure with new layers of security.

Our platform and services are accessed through secure SSL and VPN, behind state of the art firewall systems. Your data are encrypted for additional security.

We ensure that our platform and services are compliant with General Data Protection Regulation (GDPR) and other Data Protection Laws.

You can read more about our Data Security Policy here.


In the event of a data breach that affects your information, MobiWeb will contact you with a report describing the event and what information was compromised (accessed by unlawful means). MobiWeb will work with you towards minimizing the effects of such an event.


If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact our Data Protection Team.

In certain circumstances, you have the following data protection rights:

  • The right to ask what information we have on you.
  • The right to see, view and get a copy of the information we have on you.
  • The right to ask modifications of your information.
  • The right to object to the processing of your information by us and third-parties.
  • The right to object to the automated processing of your information.
  • The right to request the deletion of your information.
  • The right to restrict access to your information.
  • The right to request the porting of your information to another data controller.
  • The right to withdraw your consent and have us stop processing your information.
  • The right to access log file entries of your information.

Our Services follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Like any other website, our Website uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our Website's content based on visitors' browser type and/or other information.

More Information

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact our Data Protection Team:

Call Data Protection Team

+44 203 519 8570

Email Data Protection Team

Data Protection Officer

Call Data Protection Officer

+44 203 519 8570

Email Data Protection Officer


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Montreal (HQ)

1000-1255 Peel Street

H3B 2T9


Tel. +1 702 608 8531

Hong Kong

111 How Ming Street

Futura Plaza, Kwun Tong

Hong Kong

Tel. +44 203 318 3618


207 Regent Street

Third Floor, W1B 3HH

United Kingdom

Tel. +44 203 318 3618


Solomou 140



Tel. +30 2610 361 461